News / health and safety advancements

Posted on 19 May 2020

Post COVID-19 health and safety advancements at ETG

Health and safety have always been a priority for Elite Travel Group. Ever since we started our business 20 years ago, we have strived to do the best for tourism and our clients. As the world evolves into digitalization, we make sure to consistently adapt to the changes.

Since 2010 we have been working with international expertise to address the health and safety of tourism suppliers. As many of you already know, we have been working on a safety management system plan and workflow process. We intend to be able to conduct paperless safety inspections, audits, and checklists on-the-go by uploading safety forms.


What are We currently working on?

Recently ETG is constantly working on 3 important directions: health and safety advancements The first one is supporting government institutions. We advise them on how to conduct a prevention plan and simple legislation that could be easily absorbed, and logistically implemented by tourism suppliers. Secondly, we want to help the tourism suppliers with HCCAP Health Care Consumer Assistance Program – Training module. We plan to do so at a very low cost so that they can afford it and implement it. All this is tailored and certified by one of the most prestigious international partners. They have several decades of experience, on and offshore in safety management system implementation. 

Lastly, the plan is that by the end of 2020, we will implement this digital solution for risk management and the safety management system. This program aims to prevent technical glitches, human failures, promote safety and reduce risks. It will identify, assess, and control hazards to employees and the public in all operations. Currently, we are working on the actuality status of the COVID-19 pandemic case. We have implemented the daily, weekly, and monthly prevention plans inside the system. 


What are We trying to achieve?

To summarize, by working to fully digitize this process, we will take safety to the next level. There will be incident reports, toolbox talks, equipment tracking, mobility, natural disasters, hazard management, and much more. We will be the sole player in Albania and the entire region, where suppliers will be qualified based on client reviews, sustainability qualification, their safety management system, and client behavior records.

All this will be transparent in our software, bringing a whole different way of evaluation for these businesses, especially in Albania. Following the implementation of the safety management system, we will be looking forward to implementing standardization for a safer future for our clients, our suppliers, and our business. We believe that life after Covid-19 will be different. Therefore, we must be prepared for future challenges. The global society, and particularly the fragile global tourism industry, must adapt to such globally disruptive events. Stay in touch for further updates on our advancements! 


What are We trying to achieve?

Firstly, we have Elite Travel Albania which is an inbound service provider only to B2C (Business to Client). ETA offers theme-tailored services and guaranteed departures, tours, excursions, shore excursions, transfers, rent a car, luxury programs, and other land products. These services are offered throughout Eastern Europe, the Balkans countries, and Albania as well. Elite Travel Albania’s carefully crafted routes take you to both the classic sights and lesser-known, rural highlights. The passion and desire are still at the highest level.


Next, we have Elite Travel Agency. It is a tour operator for Albanians traveling out of Albania especially to the Balkan Regions and Central Europe. It offers accommodation for weekends/weekly stays, weekend breaks, cultural trips, and daily excursions. ETAg also has its contracted cruise offers for which inland services are done and operated by Elite Travel Group. And lastly, it offers explorations with 12 international trips in 5 continents, 1 each month.

The company bases its work on very professional staff and with considerable experience in the field of services.


The third profit center is Elite Travel Lufthansa City Center. This profit center provides its services to Albanian clients, Albanian businesses, and also International corporate accounts. These services include airplane tickets, ferry tickets, visa service, accommodation, tour packages, and airport transfers.


Elite Travel – LCC with 20 years of experience in the travel business, is already part of a global network Lufthansa City Center known as the best and most reliable company in the global travel market, with about 5500 employees, 650 agencies in most more than 80 countries around the globe. As for the inbound service provider for B2B (Business to Business), we have Elite DMC. It offers hospitality products such as special accommodation contracts, round trips, theme tours, excursions and experiences, transfer services, shore excursions, Luxury programs, MICE, and many other land services.


Elite DMC offers these services throughout Eastern Europe, Balkans countries, and Albania. In addition, our Elite Mobility profit center offers transport services, rent a car, rent driver services in Albania and the Balkans. 

We have Elite Academy which offers training and courses (especially for the tourism industry) focused on the principles of dual study. This is a nonprofit section, but the company is benefiting by qualifying young employees, improve its image, awareness, and company culture. This is done by offering social responsibility activities and this is considered a profit of professional development.

Elite Academy is made of a group of dedicated tourism professionals with a great deal of experience. Everybody is constantly attentive to global tourism trends, especially digitalization, which is constantly changing the industry.

Elite Academy is aware of the urgent need for competent serving staff in hospitality and provides both introductory and advanced training that is specially adapted to the needs of the tourism and hospitality sector. Its courses are characterized by a combination of theoretical training and direct practice.


Elite Coaching helps entrepreneurs, business owners, and professionals grow in a variety of ways. They usually work on a fixed schedule to share actionable feedback, personalized advice, and growth plans for their clients to increase company revenue, accelerate their careers, or increase business growth.

What Elite Coaching does, is a sustainable and smart transformation for the exponential growth of all industries.